Our Policies
POLICY & TERMS AND CONDITIONS
Welcome to our website (the "Site"). The following terms and conditions ("Terms and Conditions") govern your use of the Site. By shopping on this Site, you accept and agree to these Terms and Conditions.
ELECTRONIC COMMUNICATIONS
When you visit the Site, make a purchase, or send e-mails to us, you are communicating with us electronically. We will communicate with you primarily through e-mail. All agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
USE OF SITE
You are granted a limited license to view and make use of the Site for personal shopping use only. This license does not allow you to download, cache, copy, or compile information from the Site including, but not limited to, product listings, descriptions, or prices for the benefit of another merchant or business entity. The Site, or any portion thereof, may not be reproduced, duplicated, copied, sold, or exploited for any commercial purpose without express written consent. You may create a hyperlink to the Site so long as the link does not portray the Site or its products or services in a false or derogatory manner.
YOUR ACCOUNT
Certain features on the Site require registration of an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You may be held liable for any purchases made under your account. You agree to immediately notify us of any unauthorized use or security breach of your account. We may, in our sole discretion and without prior notice, terminate your account or access to the Site for any reason including, but not limited to:
(1) failure to pay for purchases,
(2) late payments under a payment plan,
(3) suspected or actual unauthorized use of the Site, or
(4) violation of these Terms and Conditions.
We are not liable to you or any third party for termination of your access to the Site.
DISCLAIMER OF WARRANTIES
USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK. EXCEPT AS EXPRESSLY SET FORTH IN A WRITTEN WARRANTY THAT ACCOMPANIES A PRODUCT (AND THEN ONLY WITH RESPECT TO SUCH PRODUCT), THE SITE AND ITS OPERATORS EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND AVAILABILITY.
We do not warrant that the information contained on the Site will be accurate, reliable, or error-free, or that defects will be corrected. We reserve the right to modify and correct errors at any time. Prices and product availability are subject to change without notice. Images are for illustrative purposes only and may vary from the actual product.
LIMITED LIABILITY
THE SITE AND PRODUCTS ARE PROVIDED ON AN “AS IS – WHERE IS” BASIS. IN NO EVENT SHALL THE OWNERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IN NO EVENT SHALL TOTAL LIABILITY EXCEED THE LESSER OF THE AMOUNT PAID BY YOU FOR THE PRODUCT AT ISSUE OR ONE THOUSAND DOLLARS ($1,000.00).
INTELLECTUAL PROPERTY
All content and media on the Site—including text, photos, graphics, videos, logos, and code—are owned or licensed and protected by copyright, trademark, and other intellectual property laws. All other registered trademarks on the Site are property of their respective owners. Unauthorized use of the Site’s content is strictly prohibited.
PAYMENT TERMS
All payments must be made using approved methods displayed during checkout. You must provide accurate and valid payment information. By submitting payment details, you authorize us to charge the payment method for the total purchase amount, including applicable taxes and shipping fees.
You are responsible for paying any unauthorized charges billed to your account by a third party. Unless disputed within 30 days, all charges are deemed accepted.
We may refuse or cancel any order if payment is not received, or if fraud or unauthorized activity is suspected.
RISK OF LOSS
All purchases are made pursuant to a shipment contract. Title and risk of loss pass to the buyer upon tender of the goods to the carrier.
DISPUTE RESOLUTION
These Terms and Conditions shall be governed by and construed under the laws of the state or jurisdiction of our business operation. Any disputes shall be handled exclusively by the appropriate courts within that jurisdiction. The prevailing party in any action shall be entitled to reasonable attorney fees and costs.
INDEMNIFICATION
You agree to indemnify and hold harmless the Site, its owners, officers, employees, and affiliates from any claims, damages, losses, or expenses (including attorneys’ fees) arising from your use of the Site, your violation of these Terms, or any activity related to your account.
JURY TRIAL WAIVER
To the fullest extent permitted by law, both parties waive any right to a trial by jury in any action related to these Terms or purchases made on the Site. Any such action shall be tried before a judge.
USER SUBMISSIONS
Any material, information, or idea you transmit or post on this website by any means will be treated as non-confidential and non-proprietary and may be used for any lawful purpose. You are prohibited from posting unlawful, defamatory, obscene, or otherwise inappropriate material.
All personal data provided will be handled according to our Privacy Policy.
CANCELLATIONS
Orders may be canceled prior to shipment by contacting customer service. Cancellation requests are not guaranteed once an order is processing for shipment.
If an order cannot be canceled, it may be returned after delivery under the conditions outlined in our Return Policy.
RETURN POLICY
We offer a 30-day return policy under the following conditions:
Damaged Products
If a product arrives damaged, refuse delivery if possible and contact customer service immediately. If accepted, retain all original packaging and notify us within 10 days for inspection and replacement.
Defective Products
If you receive defective merchandise, contact customer service within 30 days for return or exchange. We will provide a prepaid return label and issue a refund, credit, or replacement after inspection.
Non-Defective, Unopened Products
Non-defective, unopened items may be returned within 30 days of purchase for a refund minus a 15% restocking fee. Shipping costs are non-refundable.
Non-Defective, Opened Products
Opened non-defective items are not eligible for return.
All returns must include an RMA (Return Merchandise Authorization) number and be 100% complete with original packaging, manuals, and accessories.
REPLACEMENT POLICY
Replacement products will not be shipped until the returned items have been received and inspected. All defective or damaged returns are subject to verification by our staff.
PRIVACY POLICY
All personal information provided to us will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your information.
